At Habitat for Humanity Romania, we are committed to maintaining the safety, dignity, and well-being of everyone we interact with, including our employees, volunteers, partner families, and members of the communities we serve.
We have a zero-tolerance policy towards all forms of abuse, neglect, exploitation, harassment, and discrimination. We recognise that vulnerable individuals, including children, older adults, and people with disabilities, may be at greater risk of harm, and we take additional measures to ensure their protection.
We have established safeguarding policies and procedures designed to prevent and respond to any safeguarding concerns that may arise. Our employees and volunteers receive training on these policies, and we expect everyone associated with Habitat for Humanity Romania to uphold and comply with them.
We encourage the reporting of any safeguarding concerns or incidents and take all allegations seriously. Appropriate reporting mechanisms are in place to ensure that all reports are handled confidentially, sensitively, and in a timely manner.
We regularly review and update our safeguarding policies and procedures to ensure they remain effective in protecting everyone we work with.
Safeguarding is a core priority for Habitat for Humanity Romania, and we are committed to fostering a safe, respectful, and inclusive environment for everyone involved in our mission.
Habitat for Humanity is committed to promoting an ethical and respectful working environment, protecting the rights of the people we serve, and ensuring the responsible stewardship of donated funds and resources. In line with our mission and core values, Habitat for Humanity and all local Habitat organisations maintain a zero-tolerance approach to discrimination, harassment, exploitation, abuse, fraud, and other unethical conduct.
These reporting guidelines apply to employees, volunteers, programme participants, donors, suppliers, partners, and members of the public who interact with any Habitat organisation.
Habitat is committed to addressing all complaints promptly, fairly, respectfully, and as transparently as possible. Depending on the nature of the concern, the Habitat for Humanity Romania staff member receiving the report will refer it to the designated Safeguarding Lead and the appropriate internal committee. Where applicable, the matter will then be escalated to the relevant review, investigation, or case management body within Habitat for Humanity International.
The reporting channels listed below are not intended for emergencies and should not replace contacting law enforcement or emergency services. If you are experiencing a life-threatening emergency or believe you or someone else is at immediate risk of serious harm, please contact your local police or emergency services immediately.
Habitat for Humanity International maintains a confidential reporting service for anyone wishing to report a serious concern or remain anonymous.
If your concern involves any of the following, please report it as soon as possible through the Habitat Ethics and Accountability Line (formerly the MySafeWorkplace® Ethics and Compliance Portal):
Reports submitted through the Habitat Ethics and Accountability Line will also be recorded by the designated staff of Habitat for Humanity Romania. However, investigations are conducted independently by the Governance, Risk Management and Compliance team at Habitat for Humanity International. This independent team ensures that every report is handled confidentially, sensitively, and in accordance with Habitat’s safeguarding commitments and its legal and ethical obligations.
Please note that the Habitat Ethics and Accountability reporting system accepts reports in English only.
Reports may be submitted online 24 hours a day, 7 days a week:
Online: heal.habitat.org
Mobile: healmobile.habitat.org
We Value Your Feedback
At Habitat for Humanity Romania, we value your feedback, suggestions, and ideas. Your input helps us continuously improve our work and better serve the communities we support.
You can contact us through any of the following channels:
Email: feedback@habitat.ro
WhatsApp: +40 728 284 605
Online Form: Complete our online feedback form using the link provided.
All feedback is treated confidentially and with due care. Your comments help us improve our programmes, services, and community engagement.
Habitat for Humanity Romania respects your right to privacy and is committed to protecting the personal data you provide.
Any personal information submitted through our feedback channels is collected and processed in accordance with the General Data Protection Regulation (GDPR) and is used solely for the purpose of responding to your feedback and improving our services.
You have the right to request access to, correction of, or deletion of your personal data in accordance with applicable data protection legislation.
For any questions or requests regarding the processing of your personal data, please contact us at:
Thank you for helping us build a world where everyone has a decent place to live!
